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About Us

Ordering DVDs

Ordering

 

Select your DVDs from the AXIS Catalogue.

Email: info@axisaustralia.com.au or call 1800 891 183 and provide the DVD numbers from the Catalogue for the titles you want to purchase.

Make a payment using your credit card.

 

All orders for 10+ items should be mailed or faxed through to us.

 

Payment

 

Payment is over the Phone by Credit Card. Simply Freecall

1800 891 183 and one of our friendly customer service staff will be happy to take your order. We accept American Express, Bankcard (Australia), Diners Club, MasterCard and Visa.

 

Our lines are staffed 8.00 am to 8.00 pm (EST) Monday to Friday and 10.00am to 4.00pm (EST) Saturday and we are closed on Public Holidays.

 

We utilise industry standard encryption to ensure your personal and credit card details remain confidential. At no time do we transmit insecure personal information over the Internet.

 

Your credit card will be billed in Australian dollars and your statement will report your purchase as "Calvista Melbourne".

 

 

Delivery

 

We ship anywhere in Australia including P.O. Boxes. All our products are shipped from Canberra.

 

Once your order has been processed, it will be usually be delivered within 1-2 days of receipt of order. Delivery times are 1-3 working days if shipped via Express Post and 7-14 days is shipped via Australia Post. Your order will be shipped in plain packaging from our Canberra warehouse. The following information appears on the label itself:

 

Shipped by:

Calvista Australia Pty Limited

Address:10 Ipswich Street

Fyshwick, ACT, Australia 2609

 

Delivery Charges

Australia Post cost is $12.00, Express Post cost is $18.00. This is for orders of 9 items or less, for orders of 10+ items there is a fee of an extra 0.50c per item.

 

Delivery Times

Please note that all delivery times are estimated from when your order leaves the warehouse.

 

Within Australia, the majority of our orders will be shipped via Australia Post Express.

 

AXIS Australia

 

Free Call 1800 891 183

Email: axis@axis.net.au

 

PO Box 7485, Canberra BC ACT 2610

Tel: 1800 891 183 Freefax: 1800 624 382